Our Guarantees

90-Day Money-Back Guarantee

Every Vivita product comes with a 90-day money-back guarantee. We truly believe in the quality of our products and are confident you’ll notice the difference. That’s why we give you the chance to try your product for up to 90 days, and if for any reason you’re not completely satisfied, you can return it for a full refund.
Return shipping is completely free.

2-Year Quality Guarantee

In addition to the 90-day money-back period, all our products are also covered by a 2-year quality guarantee. If there’s a manufacturing defect or any damage covered by the warranty, we’ll send you a replacement product, free of charge, including shipping.

How to Claim Your Guarantee

If you’d like to make use of either guarantee, simply get in touch with us first. You can do this by filling out our contact form here. Once we receive your message, we’ll guide you through the next steps for returning your item or arranging a replacement.